[intro] This collection of Guides is what you need to add Products to your EKM online shop - from images to descriptions and variants. There's a lot to take in, but we're here to help you learn how to do it yourself. If you get stuck at any point, call our Customer Support Team, who will be able to talk you through the processes involved.
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| Adding Options to a Product | If you want to offer a gift-wrapping service or sell customisable Products, add Product Options to your Product Pages. |
| Apply VAT Relief to Products with Variants | If your EKM online shop retails Products eligible for VAT relief, you must display these slightly differently from other Products by following this Guide. |
| Bulk Uploading Images | If you have a lot of products to add all at once from a spreadsheet using the Import/Export System feature, then it's a lot quicker for you to upload all of your Product Images in one go. |
| Category Management | Using Category Management, you can display one Product in more than one Category, increasing its exposure and encouraging additional sales. |
| EKM Digital Vault | If your EKM online shop retails digital products such as PDF or MP3 files, this Guide explains how to use Digital Vault. |
| Featured Products | After completing this Guide, you’ll know how to assign Featured Products to your Homepage and how best to display them for maximum impact. |
| How many Product Images can I have? | You can add up to 20 Product Images or Videos to every Product or Product Variant. We recommend that for optimal Product Pages, you use still Product Images as the main Image, and if you’re using Videos too, assign these to the slots towards the end of the sequence. |
| How to copy a Product | In this guide, you can learn how to make 1 or more copies of a single product on your EKM online shop, which is useful if your products have similar variants and options. |
| How to delete existing Products using the Add/Edit Product window | The steps required to delete a handful of existing Products from your shop. |
| How to hide Products on your EKM online shop | If the Product is out of stock or your stock hasn't arrived yet, you can temporarily remove the item from display. |
| How to make Drop-down Variants | When completing this Guide, you will manually create a Product with Drop-down Variants using the Add/Edit Product window. |
| How to make Variants with Colours | When you have completed this Guide, you will have added Colour Swatch Product Variants, allowing customers to see at a glance the range of colours that an item is available directly from the Product Page. |
| How to make Variants with Patterns | After completing this Guide, you will know how to add Pattern Variants to your Products using the Add/Edit Product window. |
| How to make Variants with Sizes | After completing this Guide, you will know how to add Size Variants to your Products using the Add/Edit Product window. |
| How to order Products on a Category Page | After completing this Guide, you will learn how to reorder the Products on your Category page. |
| How to remove the Add To Cart Button from a Product | Essential if you have a Product due in stock soon, the Product is a service, or the Product is POA. |
| Prices From | In this Guide, you’ll learn how to display Products with Variants with a ‘Prices From’ prefix on your Category Pages. |
| Product & Category AI | In this Guide, you can learn how to use Product & Category AI to generate both Product and Category Descriptions on your EKM online shop. |
| Product Descriptions | When you have completed this Guide, you will understand and be able to write Product Descriptions that are not only for your customers but for search engines, too. |
| Product Videos | In this guide, you’ll learn how to add videos to your products, an ideal way to show your customers how your products look in real life. This is an ideal way to demonstrate how your products look when worn, or are used, or how are made. |
| The Anatomy of a Product Page | In this Guide, you’ll learn how to optimise your Product Pages to ensure that your EKM online shop delivers an outstanding customer experience and that your content is suitable to submit to Google Shopping. |
| The EKM Add/Edit Product window | After completing this Guide, you will learn how to add Products to your EKM online shop manually. You will also understand all of the different functions within the Add/Edit Product window, and how to add Variants and Product Codes to Products. |
| What are Product Variants? | After completing this Guide, you will understand what Product Variants are and whether your products have them. If your Products have Variants, you will also know the best way to build these Variants onto your Products for the best shopping experience for your customers. |
| Your Product Names | When you’re populating your EKM online shop with your Products, your Products must be correctly named to help them be more visible in search results. In this Guide, you’ll learn the best formatting for your Products. |
[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community. [/contact]