Welcome
Login
Home
Solutions
Create Ticket
Solution home
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
03330040333
Knowledge base
Step 1. The Basics
The Basics
23
Your EKM online shop Dashboard
Copying text from elsewhere
Hyperlinking Text & Images
Using Incognito/In-private Browsing
The Basics
See all 23 articles
Step 2. Design & Theme
Design & Theme
30
Design Images on your EKM online shop
Product Image Requirements
Theme & Design
Carousels
Using Pixlr to edit your Product Images
See all 30 articles
Step 3. Navigation & Categories
Navigation & Categories
14
How to order Products on a Category page
How to hide Categories
Contact Form
Webpages for your EKM online shop
Webpage Groups
See all 14 articles
Step 4. Products
Products
25
Products
Product Descriptions
Bulk Uploading Images
Category Management
The EKM Add/Edit Product window
See all 25 articles
Step 5. Shipping & Delivery
Shipping & Delivery
8
Delivery Methods
Delivery - Delivery Widgets on the Shopping Cart page
Delivery - Delivery Options for Unusual Products
Delivery - Country Groups
Delivery - Offering Free Shipping and Reduced Shipping
See all 8 articles
Step 6. Features
Essential Features
25
EKM online shop Features
Managing your Features
Features - Advanced Inventory Manager
Features - Google Tools
Block Visitors
See all 25 articles
Customer Experience Features
27
Discount Management - Percentage Deducted from Total Order
Discount Management - Specific Amount Deducted from the Cheapest Product
Discount Management - Free Delivery
Discount Management - Money Deducted from Specific Products
Discount Management - Cart Value
See all 27 articles
EKM Live Chat
0
Optional Features
18
Features - EKM Email Marketing
Bulk Discounts
How to add Facebook Pixel to your EKM online shop
eBay vs e-commerce
301 Redirects
See all 18 articles
Chargeable Features
2
Postcode Lookup/Postcode Ferret
Web Statistics - EKM Pinpoint
Step 7. Domains, SSLs and Email
Domains
14
Pointing your external domain at your EKM online shop
Transferring your domain to EKM Domains
Transferring your domain name from 1and1 to EKM Domains
Transferring your GoDaddy domain to EKM Domains
Pointing your 1and1 domain at your EKM online shop
See all 14 articles
SSL Certificates
2
What SSL Certificates does EKM Domains offer?
Adding an SSL Certificate to your EKM online shop
Emails
3
Adding an Alias to your EKM email address
Purchasing an email address on EKM Domains
Migrating your Emails
Step 8. Settings & Orders
Shop Settings
21
Shop Settings - Tax
Checkout Steps - Order Summary
Hidden Products
Checkout Steps - Customer Login
Settings
See all 21 articles
Orders
4
Order Statuses
Making Quotes on your EKM online shop
The Orders Page
Customising your Invoices
Step 9. Payment Gateways
Payment Gateways
8
Offline Payment Gateways - Telephone
Offline Payment Gateways - Fax
Offline Payment Gateways - Purchase Orders
Offline Payment Gateways - Cheque
Offline Payment Gateways - Payment on Delivery
See all 8 articles
Paypal
5
Payment Gateways - Braintree Powered By Paypal
Adding Paypal Standard to your EKM online shop
Installing Paypal Express on your EKM online shop
How to open a Paypal Account
Setting up Subscriptions with your Paypal account
Klarna
2
Klarna CSV and PDF
Adding Klarna to your EKM online shop
Stripe
2
Stripe
Setting up Subscriptions on Stripe
Step 10. Testing, Promotion and Aftercare
Testing
5
Using your Test Shop
How to process a Test Order
The EKM online shop Checklist
Testing
Testing your EKM online shop's speed
Aftercare
3
Site Reviews
Aftercare
Different languages on your EKM online shop
SEO
18
Creating your Social Media Strategy
Linking Google Analytics to your EKM online shop
Submitting your EKM online shop to Google
Submitting your EKM online shop to Bing
What is SEO?
See all 18 articles
Your EKM Online Shop Account
Your EKM Online Shop Account
25
EKM Suggestions
Evolution Mode
Shop Restores
Shop Copies
Making some small Tweaks to your EKM online shop
See all 25 articles
Updates
6
.eu Domain Names
Google Chrome update 66
Brexit & The EU
Photo Editor Issues - 21st December 2018
Checkout Flow
See all 6 articles
EKM Domains
EKM Domains
2
Domains, SSL & Emails
How to reset your EKM Domains email password
EKM Email Marketing
EKM Email Marketing
9
Email Marketing - Before you begin
Email Newsletter Modal
Email Marketing - Uploading new Contacts using a Spreadsheet
Email Marketing - Managing your Contacts
EKM Email Marketing Visual Designer
See all 9 articles
Import/Export System
Importing spreadsheets
6
Import/Export System - Adding Products with Variants
Import/Export System - Adding Customers via Spreadsheets
Import/Export System - Adding Products without Variants
Import/Export System - Colour Swatches
Import/Export System - Uploading your Spreadsheet to your EKM online shop
See all 6 articles
Exporting spreadsheets
4
Exporting your Categories to a spreadsheet
Exporting your Orders to a spreadsheet
Exporting your Image List to a spreadsheet
Exporting your Products to a spreadsheet
Editing existing content
22
Converting Product Variants
Import/Export System - Editing Existing Products with Variants
Import/Export System - Editing Existing Products
How to add Weight to existing Products
How to add Brand to existing Products
See all 22 articles
Third Party Integrations
Third Party Integrations
20
Using Hotjar on your EKM online shop
Facebook Debugger
Trustpilot
Creating a Blogger Blog
Zapier
See all 20 articles
EKMTags
EKMTags
1
Complete list of current ekmTags
Stax
Stax
1
Stax Guide
