[intro] This collection of Guides are what you need to add Products to your EKM online shop - from images to descriptions and variants, there's a lot to take in but we're here to help you learn how to do it yourself. If you get stuck at any point, simply call our Customer Support Team who will be able to talk you through the processes involved. 



The EKM Add/Edit Product Window

This is what you will use to manually add Products on your EKM online shop, so it's important to get to know the Add/Edit Product window to begin. 

The Anatomy of a Product Page

In this Guide, you'll find out which elements and features you need to use to ensure that your Product Pages are as effective as possible, encouraging your customers to purchase from you. 

Your Product Names

In this Guide, you'll learn how to title your Products to ensure that they get accepted to Google Shopping. 

Product Image Requirements

Before you upload any Product Images, you need to ensure that they fit the minimum requirements for not just the EKM online shop platform, but to ensure a satisfactory experience for both customers and search engines.

Creating your own Product Images

If you are making your own Product Images, this Guide explains everything you need to know. 

Bulk Uploading Images

If you have a lot of products to add all at once from a spreadsheet using the Import/Export System feature, then it's a lot quicker for you to upload all of your Product Images in one go.

Product Videos

In this Guide, you can learn how to add videos to your Product Pages. 

Product Descriptions

Every product needs to have a strong description for not just your customers but to fare well with search engines too - this Guide explains everything you need to know. 

How to copy a Product

If you have several Products which are very similar, save time by creating duplicates.

How to remove the Add to Cart button from a Product

Essential if you have a Product that is due in stock soon, the Product is a service, or the Product is POA. 

How to hide a Product on your EKM online shop

If the Product is out of stock or your stock hasn't arrived yet, you can remove the item from display temporarily. 

How to order Products on a Category Page

If you want Products to appear in a specific order on the Category page, you'll need this Guide. 

Prices From

How to have 'From' displayed before Product Prices on Category Pages.

What Are Product Variants?

If your Products are available in different colours, sizes and patterns, then those products have what we call Product Variants. This Guide explains how these are added.

Adding Options to a Product

If you want to offer a gift-wrapping service or sell customisable Products, you will need to add Product Options onto your Product Pages. 

Digital Products

If your EKM online shop retails digital products such as PDF or MP3 files, this Guide explains how to use Digital Vault.

How to Delete Products using the Edit Product window

The steps required to delete a handful of existing Products from your shop. 

How to Delete Products using the Advanced Inventory Manager

If you have more than a handful of Products to remove, then use the Advanced Inventory Manager, where you can quickly delete larger numbers without the use of spreadsheets. 


[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]