Aftercare

How to add third-party code to your EKM online shop
[intro]In this Guide, you can learn how to embed some third-party code into your EKM online shop.[/intro] [caution]You cannot integrate payment methods in ...
Wed, 31 Jul, 2024 at 4:27 PM
How to change the name of your EKM online shop
[intro]When you’re in the process of building your EKM online shop, you may want to change the name from what you entered into the platform when you first o...
Wed, 31 Jul, 2024 at 4:27 PM
How to request an Image Download
[intro]In this Guide, you can learn how to request an Image Download - a zip file of all of the Product, Category and Design Images from your EKM online sho...
Wed, 31 Jul, 2024 at 4:27 PM
Making Orders for your Customers
[intro]Sometimes, you may need to process an order for one of your customers without them being present. This Guide takes you through the essential steps yo...
Wed, 31 Jul, 2024 at 4:27 PM
Making some small Tweaks to your EKM online shop
[intro]Although we want everyone to use our Themes the way they are designed, we understand that there are some occasions when you may want to change differ...
Wed, 31 Jul, 2024 at 4:26 PM
Payment Services Directive (PSD2)
[intro]When you have completed this Guide, you’ll understand what PSD2 is, how it works, what it involves and what you need to do as an EKM online shop owne...
Wed, 31 Jul, 2024 at 4:26 PM
Platform Transaction Fees
[intro]In this Guide, you can learn about platform transaction fees; what they apply to and how they are paid.[/intro] Starting from the 1st of September 2...
Wed, 31 Jul, 2024 at 4:26 PM
Putting your EKM online shop in Dormant Mode
[intro]In this Guide you’ll learn all about Dormant Mode; what it is, how it is applied, and how to use it if need be. [/intro] Although it would be fantas...
Wed, 31 Jul, 2024 at 4:26 PM
Shop Copies
[intro]When you have completed this Guide you will understand what a Shop Copy is and how to request one from our Customer Support Team.[/intro] What is a ...
Wed, 31 Jul, 2024 at 4:25 PM
Site Reviews
[intro]When you have completely set up your EKM online shop, it’s often a good idea to request a Site Review. This is a free report service that analyses th...
Wed, 31 Jul, 2024 at 4:25 PM