[intro]Here you’ll find everything you need to know about EKM Lite and the steps you need to take to get your EKM online shop up and running. .[/intro]
If you have not managed a website or online shop before, EKM Lite is a great place to start! Opening an EKM Lite account means you will be able to set up an online presence for your business quickly and easily, from designing your EKM online shop to uploading your products and setting up your Payment Gateways, we’re here to help you every step of the way.
Below you’ll find a list of steps you need to follow to set up your EKM online shop. There’s links to the relevant Guides you’ll need and if you have any questions along the way, you can always contact our Customer Support Team directly from your Dashboard by clicking the Chat symbol in the bottom right-hand corner:
Step 1. Design your EKM online shop
Here, you'll find links to all the Guides you need to add your logo, change the colour scheme and customise the Theme of your EKM online shop to suit your brand.
Step 2. Upload your Products
Your next step is to upload your products - you can do this by adding them one by one, or by using a spreadsheet. If you have a product supplier or sell on other platforms, you'll also find links to relevant integrations there too.
Step 3. Create your Categories, Navigation and Webpages
Now you have added your product range, you need to divide your lines into clearly labelled Categories so your customers can find what they're looking for easily. Here, you'll learn how to create a good navigation system made up of Categories and Webpages.
Step 4. Install Recommended Features
Here, you can learn all about the features we recommend that you install on your EKM online shop. These help you to manage your products and your content.
Step 5. Point your Domain and set up your Email Address
Now your EKM online shop is really taking shape! Your next step is to point a domain name at it so potential customers can locate it easily online, and set up an email address on that domain configured with your shop settings.
Step 6. Add a Payment Gateway
When you've added a domain to your EKM online shop, you can then add a Payment Gateway. The Guides listed here will help you get your payment methods set up.
Step 7. Create your Delivery Methods
Your next step is to set up your Delivery Methods so you can ship completed orders to your customers. These Guides will help you set up your Delivery Methods.
Step 8. Configure your Settings
It's time to configure the settings and get those last few elements completed so your can launch your EKM online shop.
Step 9. Social Media
Now you need to set up some social media to promote your brand and your products. These Guides will show you how.
Step 10. Submitting your EKM online shop to Search Engines
When you have launched your EKM online shop, you need to submit its details to search engines, so that your products will display in search results.
[remember]Some features and functionality are restricted on the EKM Lite tier. If you wish to upgrade your EKM online shop, click here to follow the Guide or contact our Customer Support Team who can upgrade your account for you. [/remember]
[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]