The Basics

Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team who will be able to help you.

Your EKM online shop Dashboard
[intro]When you have completed this Guide, you’ll understand all of the different features of the Dashboard of your EKM online shop.[/intro] When you log i...
Mon, 12 Feb, 2024 at 1:27 PM
Copying text from elsewhere
[intro] When you have completed this Guide, you’ll have learned how to copy text from an existing website or Word document onto your EKM online shop correct...
Mon, 9 Oct, 2023 at 5:40 PM
Hyperlinking Text & Images
[intro]When you have completed this Guide, you will know how to hyperlink images and text to different places both externally and within your EKM online sho...
Fri, 9 Feb, 2024 at 1:58 PM
Using Incognito/In-Private Browsing
[intro] When you are creating and managing your EKM online shop, it’s important that you test it regularly to ensure that the customer experience is a good ...
Wed, 20 Sep, 2023 at 2:34 PM
How to take screenshots
[intro]When you have completed this Guide, you will know how to create screenshots that can be used to capture information on not just your EKM online shop,...
Fri, 9 Feb, 2024 at 1:13 PM
Caching on your EKM online shop
[intro] When you have completed this Guide, you’ll know all about caching and why it’s required on not just your EKM online shop, but on lots of different k...
Mon, 12 Feb, 2024 at 3:43 PM
Glossary
[intro] If you ever come across a term within our Support Guides, Video Guides or from our Support Team that you don't understand, have a look for it on...
Tue, 2 Aug, 2022 at 10:33 AM
Transfer or Point? Domain Basics
[intro] When you have completed this Guide, you will understand the importance of a domain name and how you configure it for the best results. [/intro] [su...
Fri, 29 Jul, 2022 at 2:00 PM
How do I make my shop Live?
[intro]When you have completed this Guide, you'll understand how to find the default domain name on your EKM online shop which will enable you to view t...
Thu, 25 Jan, 2024 at 10:58 AM
Clearing the cache on your browser - Safari
[intro] When you have completed this Guide, you will have cleared the cache, cookies and temporary files from your browser. [/intro] If you are finding it ...
Wed, 20 Sep, 2023 at 11:15 AM