The Basics

Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team who will be able to help you.

Your EKM online shop Dashboard
[intro] When you have completed this guide, you’ll understand all of the different features of the Dashboard of your EKM online shop. [/intro] [summary] ...
Mon, 29 Apr, 2019 at 9:31 AM
Copying text from elsewhere
[intro] When you have completed this Guide, you’ll have learned how to copy text from an existing website or Word document onto your EKM online shop correct...
Mon, 29 Apr, 2019 at 9:26 AM
Hyperlinking Text & Images
[intro] When you have completed this Guide you will know how to hyperlink images and text to different places both externally and within your EKM onli...
Tue, 7 May, 2019 at 2:05 PM
Using Incognito/In-private Browsing
[intro] When you are creating and managing your EKM online shop, it’s important that you test it regularly to ensure that the customer experience is a good ...
Mon, 29 Apr, 2019 at 9:06 AM
The Basics
[intro] Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, ...
Mon, 13 May, 2019 at 9:56 AM
How to take screen shots
[intro]When you have completed this Guide, you will know how to create screen shots which can be used to capture information on not just your EKM onli...
Mon, 29 Apr, 2019 at 8:55 AM
Caching on your EKM online shop
[intro] When you have completed this guide, you’ll know all about caching and why it’s required on not just your EKM online shop, but lots of different kind...
Mon, 29 Apr, 2019 at 8:48 AM
Glossary
[intro] If you ever come across a term within our Support Guides, Video Guides or from our Support Team that you don't understand, have a look for it o...
Tue, 2 Jul, 2019 at 2:43 PM
Transfer or Point? Domain Basics
[intro] When you have completed this Guide, you will understand the importance of a domain name and how you configure it for best results. [/intro] [summar...
Tue, 2 Jul, 2019 at 2:55 PM
Why are changes I have made not showing on my EKM online shop?
[intro] We have made some updates recently which will result in any changes you make potentially taking up to 10-15 minutes to display on the front end of y...
Mon, 29 Apr, 2019 at 8:27 AM