[intro]If you want to set up a 3 For 2 offer on your EKM online shop, but all of the products you’d like to include in your discount differ in price, the steps here show you how to set this up so your customer will always have the cheapest item they select free.[/intro]
[remember]Before you begin, add all the products you wish to include in this offer into one Category. You can easily move products by using the Import/Export System feature and following the steps in this guide. You will also need to install the Discount Management feature.[/remember]
[tips]It's a good idea to install the Quick View feature on your EKM online shop at this point. This will allow your customers to quickly add items to the cart from the Category Pages without having to click on each Product Page individually to make their selections. This works especially well on a discount Category where the discount relies on users selecting a number of items to receive their discount.[/tips]
1. Within the Discount Management feature, click Add Discount, and then complete the fields within the Basic Details element as normal:
[remember]You may need to tick the box to Stop Processing, but this depends on whether you have any other discounts set up and how you want your discounts to work alongside this one. If you want to allow customers to simultaneously use this discount and another discount, you must leave the box blank.
You must learn about Discount Priority to create different discounts that run simultaneously. This allows you to work out the order in which several discounts should be applied to a customer’s order if you have designated them stackable.[/remember]
2. Within the Reward element, you need to set the Reward for Free Products in the drop-down and in the Maximum Number Of Products field, add ‘1’:
3. Your next step is to click Choose Products:
[remember]For customers to receive free products, they must place them within their cart - the EKM online shop platform will not automatically populate their cart with the free items. [/remember]
4. In the Choose Free Products modal, click the button on the right-hand side of the search bar to select Category, and then add the name of your Category to display all of the products within it. Click the topmost tick box on the left-hand side to tick the box for each product within your Category, before clicking the green Add To Discount button in the bottom right-hand corner:
5. In the Requirements element, for Requirement, you need to select Specific Products In Cart. For Product Combination, select Any Combination of Products from the drop-down. Add 3 in the Number of Products In Cart field, and then click the Choose Products button:
6. In the Choose Free Products modal, click the button on the right-hand side of the search bar to select Category, and then, add your Category name to display all of the products within it. Click the topmost tick box on the left-hand side to tick the box for each product within your Category, before clicking the green Add To Discount button in the bottom right-hand corner:
7. Scroll further down to see the Restrictions element:
Location Restrictions
If you tick this box, you can prevent specific countries from being able to take advantage of this discount. Click the Choose Locations button on the right-hand side:
In the window that appears, you can tick the box next to each country which CANNOT receive this discount. If you wish to select lots of countries, click the topmost box, automatically tick all of the boxes, and then un-tick the boxes for any countries you want to receive this discount. When you have finished configuring your countries, click the green Add To Discount button on the right-hand side:
Delivery Restrictions
If you want to exclude customers using specific Delivery Methods from this discount, tick the box and then click the Choose Delivery Methods button on the right-hand side:
This will then open a window to select which Delivery Methods are EXCLUDED from the discount by ticking the relevant boxes on the left-hand side. When you have selected your Delivery Methods, simply click the green Add To Discount button on the right-hand side:
Exclude Trade Customers
If you have installed the Trade Discounts feature on your EKM online shop, you can exclude your Trade customers from this offer by ticking the box:
Finally, you need to click the green Save button on the bottom right-hand side of the page to save your discount:
[remember]If you already have some offers set up in the Discount Management feature, you must be aware of Discount Priority to ensure that the correct discounts trigger in the correct order. You can read more about Discount Priority in this guide.[/remember]
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[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]