[intro]Before you begin, you must ensure that you have installed the Discount Management feature to set up 3 For 2 offers on selected products in your EKM online shop. [/intro]
[remember] Before you begin, add all the products you wish to include in this offer into one Category. You can easily move products by using the Import/Export System feature and following the steps in this guide. [/remember]
[tips]It's a good idea to install the Quick View feature on your EKM online shop at this point. This will allow your customers to quickly add items to the cart from the Category Pages without having to click on each Product Page individually to make their selections. This works especially well on a discount Category where the discount relies on users selecting a number of items to receive their discount.[/tips]
In a 3 Products for 2 offer, customers add 3 products to their cart yet only pay for 2. Before setting up your offer, you must determine how much the customer will save. This is easy if all of the products within the Category are the same price, as you simply add up the total of 3 items and subtract the price of one to determine how much your customers will save. You need to add the remaining amount to the Discount Management feature when setting up the discount.
It’s a good idea to ensure all of the products within this Category have a similar price. If your items vary in price, it would be wiser to set your discount to a percentage instead. This is because the Discount Management feature can calculate a specific monetary amount (which may not be displayed correctly if the selected products differ in price) or a percentage off the selected items in the discount (which is more accurate in the case of items having differing prices).
[remember]If you do decide to set up a 3 For 2 discount using percentages instead of a monetary amount, you need to apply the 33% off to each of the 3 products in the discount, like this:
In this example, customers must purchase three different items from a Category (where the prices vary), and each of the three products is discounted by 33%:
Remember, if you set up your 3 For 2 discount using percentages instead of a monetary amount, be careful how you title the discount, as this is visible on the Cart page. When using percentages, a more accurate way of naming a 3 For 2 discount would be '33% Off when you buy 3'.
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[tips]Suppose there are any products you want to include that are much cheaper or more expensive than the rest. In that case, you may amend their prices or remove them from your Category and list them as Related Products on the other products in your sale Category or add them to the Cart Upsell feature instead. [/tips]
1. Within the Discount Management feature, click Add Discount, and then complete the fields within the Basic Details element as normal:
2. Within the Reward element, you need to set the Reward for Fixed Amount Off in the drop-down and in the Fixed Amount Off field, add in the price of a single product from your Category:
3. In the Applies To element, for Applies To, you need to select Specific Products from the drop-down, and for Maximum Number Of Products, add 1 to the field.
You can Limit Individual Products (the number of free products a single customer can receive with this discount) by ticking the box, but bear in mind that by setting the Limit to 1 for each product within a Category of 10 products, your customers can potentially receive 1 of each product within that Category free, so their choice would be limited:
However, if you choose not to limit this offer, your customers can take advantage of this discount as often as they like and with whatever combination of items.
[remember]For customers to receive free products, they must place them within their cart - the EKM online shop platform will not automatically populate their cart with the free items. [/remember]
4. Whether you choose to limit the offer or not, your next step is to click Choose Products:
5. In the Choose Free Products modal, click the button on the right-hand side of the search bar to select Category, and then add the name of your Category to display all of the products within it. Click the topmost tick box on the left-hand side to tick the box for each product within your Category before clicking the green Add To Discount button in the bottom right-hand corner:
6. In the Requirements element, for Requirement, you need to select Specific Products In Cart. For Product Combination, select Any Combination of Products from the drop-down. Add 3 in the Number of Products In Cart field, and then click the Choose Products button:
7. In the Choose Free Products modal, click the button on the right-hand side of the search bar to select Category, and then, add your Category name to display all of the products within it. Click the topmost tick box on the left-hand side to tick the box for each product within your Category before clicking the green Add To Discount button in the bottom right-hand corner:
8. Scroll further down to see the Restrictions element:
Location Restrictions
9. If you tick this box, you can prevent specific countries from being able to take advantage of this discount. Click the Choose Locations button on the right-hand side:
10. In the window that appears, you can tick the box next to each country which CANNOT receive this discount. If you wish to select lots of countries, click the topmost box, automatically tick all of the boxes, and then un-tick the boxes for any countries you want to receive this discount. When you have finished configuring your countries, click the green Add To Discount button on the right-hand side:
Delivery Restrictions
11. If you want to exclude customers using specific Delivery Methods from this discount, tick the box and then click the Choose Delivery Methods button on the right-hand side:
12. This will then open a window to select which Delivery Methods are EXCLUDED from the discount by ticking the relevant boxes on the left-hand side. When you have selected your Delivery Methods, simply click the green Add To Discount button on the right-hand side:
Exclude Trade Customers
13. If you have installed the Trade Discounts feature on your EKM online shop, you can exclude your Trade customers from this offer by ticking the box:
14. Finally, you need to click the green Save button on the bottom right-hand side of the page to save your discount:
[remember]If you already have some offers set up in the Discount Management feature, you must be aware of Discount Priority to ensure that the correct discounts trigger in the correct order. You can read more about Discount Priority in this guide. [/remember]
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[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]