[intro]When you have completed this Guide, you will have opened an account with Syncee and uploaded products to your EKM online shop. [/intro]
[summary]
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Syncee is a collective dropshipping and wholesale marketplace where online stores connect to sell each other's products. You can link Syncee to your EKM online shop and populate it with products in no time at all! A free plan is available where you can browse products. You can learn more about Syncee’s pricing structure by clicking here.
[caution]Before you begin, you need to make sure you have installed the Product Attributes feature and enabled Product Weight - you'll need to do this as it makes it easier to configure your Delivery Methods later on. [/caution]
Connecting your EKM online shop to Syncee
1. From the Dashboard, click Features on the left-hand menu:
2. Click the Features Library tab:
3. Scroll down to the Product Management features and click the View More button on the far right-hand side:
4. Click the Syncee logo:
5. On the next page, you need to click the Connect button:
You can then follow the steps in this guide to link Syncee with your EKM online shop, and this guide provides you with an overview of how to add products to your range.
Setting up your Delivery Methods
As you have installed the Product Attributes feature and enabled Product Weight, this aligns with the weight values already applied to the Syncee Products on your EKM online shop. During the setup process of Syncee in your EKM online shop, you will select a supplier.
There are hundreds of suppliers available on the Syncee platform, and the suppliers can provide you with accurate information for setting up your Delivery Methods. Many suppliers will advise a weight-based delivery method and can give you a list of weights and prices for those items to be shipped. This list must be made into a Delivery Method on your EKM online shop.
[remember]If you have any non-Syncee Products on your EKM online shop, you must configure your Syncee Products to work alongside your existing Delivery Methods. [/remember]
[tips]Syncee’s support centre can be found here, and their YouTube channel is here. [/tips]
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]