[intro]There's lots of platforms online that you can integrate with your EKM online shop so you can truly customise the functionality to suit you, your Products and your Brand. Some of these platforms are free to use, whilst other will come with charges. If the latter is the case, charges are specific to the platform in question and will be clearly indicated. [/intro]
| Adding a Catalogue to your Facebook Page | Although you can still upload your products to your Meta Business Suite account, you can no longer assign them to display on Facebook Pages and Instagram profiles until further notice. |
| Facebook Debugger | If you have tried to post a link from your EKM online shop to your Facebook Page, but the summary of the link is out of date, the Facebook Debugger will resolve this issue for you. |
| Populating your Facebook Page | This guide will help you plan the kind of regular, quality content that will both engage your audience and encourage users to follow your Page. |
| Setting up Facebook and Instagram Shopping | Although you can still upload your products to your Meta Business Suite account, you can no longer assign them to display on Facebook Pages and Instagram profiles until further notice. |
| Google Search Terms | Sometimes called ‘search operators’, the search terms listed in this Guide will help you learn how to filter search results on Google so you can quickly find data that will help you manage the content of your EKM online shop going forward. |
| How to add your Google Business Listing to your EKM online shop | In this Guide you’ll learn how to embed your Google Business Profile on a Webpage on your EKM online shop. |
| Optional Custom Attributes for Google Shopping | In this Guide, you’ll find lists of different Custom Attributes that you can add to your Products according to what they are to help them be more visible in Google Shopping. |
| Adding a Google Form to your EKM online shop | If you need more than a basic Contact Form on your EKM online shop, perhaps a Google Form will suffice? Easily customised and embedded onto a Webpage, this Guide will take you through all the steps required. |
| Embedding Mailchimp Code on your EKM online shop | This Guide takes you through the process of embedding MailChimp code onto your EKM online shop. |
| Xero | Here, you can learn how to configure your EKM online shop with a Xero account. |
| Zapier | Using Zapier, you can set up 'zaps' which are commands that complete a specific action, such as sending a text or an email, allowing you to create your own notifications to really streamline your own processes. |
[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]