[intro] Here, you'll find a range of Guides covering the basic practices you need to be aware of while building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team, who will be able to help you. [/intro]

Caching on your EKM online shop

How caching works and when you can expect to see changes.

Company Registration

This Guide takes you through the various available resources when registering your company.

Copying Text from Elsewhere

If you are copying text from a supplier or similar, you must read this before you begin.

EKM Lite - The Quick Start Guide

Here, you’ll find everything you need to know about EKM Lite and the steps you need to take to get your EKM online shop up and running.


If you come across any terms to don't understand, our Glossary will be able to clarify these for you.

How do I make my shop Live?

How to view your shop whilst it is still being constructed.

How to take Screenshots

A useful skill which helps you both report issues and design your shop content.

Hyperlinking Text and Images

One of the most important things you need to know is how to make images clickable and link your visitor automatically to another page of your choice.

Identifying and using Colours on your EKM online shop

This is essential to ensure that your branding matches the colour scheme of your shop perfectly.

My Edit Buttons don't work!

This is usually due to needing to clear the cache on your browser - this Guide explains how.


Here, you can learn about how different kinds of networking can help you attract customers and quickly become established within your chosen industry.

Packaging & Delivery

In this Guide, you'll learn about how your packaging and delivery of orders is also an essential part of the customer experience and how this can be used to your advantage in terms of retaining customers.

Promotion Preparation

In this Guide, you'll learn about social media and Email Marketing - both low-cost ways to promote your EKM online shop when you're just starting out.

EKM Basic/Standard/Advanced Quick Start Guide

The Guides listed here will take you through the steps required to set up your EKM online shop in double-quick time!

Transfer or Point? Domain Basics

When you have completed this Guide, you will understand the importance of a domain name and how you configure it for the best results.

Using Incognito/In-Private Browsing

You need to be aware of this to test various aspects of your shop correctly.

What is a VPN?

After completing this Guide, you’ll understand what a VPN is and how it works.

Your Business Branding

Before you begin to design your EKM online shop, it's a good idea to consider your branding and how to present your products best.

Your Business Strategy

In this Guide, you'll learn how to define your brand, identify your target market and plan how best to promote your EKM online shop.

Your EKM online shop Dashboard

In this Guide, you can learn about all the resources you can access via your shop's Dashboard.

[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]