[intro] Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team who will be able to help you. [/intro]


Your EKM online shop Dashboard

In this Guide, you can learn about all of the resources you can access via your shop's Dashboard. 

Your Business Branding

Before you begin to design your EKM online shop, it's a good idea to consider your branding and how to best present your Products.

Promotion Preparation

In this Guide, you'll learn about social media and Email Marketing - both low cost ways to promote your EKM online shop when you're just starting out. 

Identifying and using colours on your EKM online shop

This is essential to ensure that your branding matches the colour scheme of your shop perfectly. 

Copying text from elsewhere

If you are copying text from a supplier or similar, you need to read this before you begin.

Hyperlinking Text & Images

One of the most important things you need to know is how to make images clickable and link your visitor automatically to another page of your choice. 

My Edit Buttons don't work!

This is usually due to needing to clear the cache on your browser - this Guide explains how.

How do I make my shop live?

How to view your shop whilst it is still being constructed. 

Using Incognito/In-Private Browsing

You need to be aware of this in order to correctly test various different aspects of your shop.

How to take screenshots

A useful skill which helps you both report issues and design your shop content.

Caching on your EKM online shop

How caching works and when you can expect to see changes.

Company Registration

This Guide takes you through the various resources on offer when it comes to registering your company. 


Here you can learn about how different kinds of networking can help you attract customers and quickly become established within your chosen industry.


If you come across any terms to don't understand, our Glossary will be able to clarify these for you.


[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]