[intro]Your next step is to create Delivery Methods which make up part of your Checkout Flow and ascertain how your customers will receive their orders. [/intro]
In this Guide, you'll learn about why your Product packaging and chosen carrier is essential to deliver an excellent customer experience.
Here you will learn to set up individual Delivery Methods in accordance with the prices provided by Royal Mail, your courier or another method of shipping.
If you will be shipping Products to areas of the UK which are more expensive than others, you need to follow the instructions in this Guide.
Whether you ship abroad or just to the UK, it's important that you know what a Country Group is and how to assign Countries to your existing Delivery Methods.
You can offer customers a preview of what their delivery costs will be on the Cart Page with this handy widget.
If you have items which are delivered on pallets or by other means, this Guide is for you.
If you wish to run promotions where delivery costs are removed, you need to consult this Guide.
When you have configured all of your Delivery Methods, it's important to test them out to ensure that they work correctly.
[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community. [/contact]