[intro]In this Guide, you can find out how to obtain an additional EKM online shop and how to access your new account going forward. 




Can I have more than one EKM online shop?

Yes, you can. It will be treated as an entirely new account, so you can select which tier you would like your new EKM online shop to be on. If you would like the contents of your existing shop duplicated onto your new account for you, this is called a Shop Copy.

[tips]If you are creating a second shop to sell in a foreign country, be sure to read this Guide, all about selling in different languages and what options are available to you.[/tips]

How do I create an additional account?

1. Simply log out of your existing EKM online shop, and on the login page, click the link on the bottom left-hand side:

2. This will take you through the process of creating an entirely new EKM online shop account. 

How do I access each account?

Each of your EKM online shop accounts will be distinguished by a different Account ID, which you will use to log in. To swap account, simply log out of your existing shop and enter the Account ID and password to access your secondary account from the login page. 

Do I get a discount for additional EKM online shop accounts?

Unfortunately, we don’t offer discounts if you want to open more than one EKM online shop account. 



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. [/contact]