[intro]The settings on your Cart page govern the quality of your customer’s experience using the Cart on your EKM online shop. In this Guide, you can find out what these settings correspond to and how to set them up effectively.[/intro]
Locating the Cart page
1. From the Dashboard, click the Settings tab:
2. You then need to click Cart on the left-hand side, beneath Shop Settings:
3. This will reveal the Cart page:
Soft Add to Cart
By ticking this box, it ensures that customers can add Products to their Cart directly from the Category Pages of your EKM online shop, without them being redirected to the Product Page instead. This encourages customers to add several items to the Cart at once directly from the Category, making their shopping experience faster and easier for them.
If you regularly offer discounts triggered by coupon codes on your EKM online shop, you may want to tick this box to ensure that customers can add them on the Cart page so they can see the savings they will make, further encouraging them to enter the Checkout Flow and complete their purchase.
Abandoned Cart Saver
The settings in this area are used if you wish for customers who have abandoned their orders before payment to receive an email notification to remind them to complete their transaction. You can find out how to set this functionality up by following the steps within this Guide.
4. When you have ticked the relevant boxes on this page, you need to scroll down and click the green button on the bottom right-hand side of the page to save your changes:
[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. [/contact]