[intro]All of the Guides listed here are related to your accounts with EKM.[/intro]

Cancelling your EKM online shop Free Trial

If you need to cancel your EKM online shop within the free trial period, follow the steps in this Guide. 

Cancelling your EKM account

If you need to cancel your EKM online shop, your EKM Domains account, your EKM Email Marketing account or any chargeable Features, this is the Guide you need. 

Contact Us

How to get in contact with the Custom Support Team here at EKM.

Evolution Mode

A free service we offer to ensure that your EKM online shop is providing the best customer journey possible. 

How to upgrade your EKM online shop

If you require more dedicated support, you'll need this Guide to upgrade your account. 

How to reset your EKM Domains Email Password

If your emails are hosted on EKM Domains, this Guide will take you through the steps required to reset your email password. 

How to reset your EKM online shop Password

Essential - because no matter how well you've prepared, forgetting your password happens to the best of us!

Why has my EKM online shop been upgraded?

If your shop has been upgraded, it is because you have passed the upper limits for that tier - this Guide explains the FAQs.

[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]