[intro] When you have completed this Guide, you will have uploaded your existing logo onto your EKM online shop. [/intro]

Before you upload your logo, it would be a good idea to check its quality. Ideally, your logo should be a .png image with a translucent background. You also need to ensure that you have different versions of your logo available for use in different places on your shop - typically the logo on the homepage displays relatively small (around 300 pixels wide), whereas, on the Checkout Flow, your logo can be a lot wider. 

Uploading your Logo

1. From the Dashboard, click Design on the left-hand menu:

2. Now you need to click Theme:

3. Click Edit Logo on the far left-hand side:

[remember]If your EKM online shop is using a Custom or Legacy Theme, you need to click the Edit button here and select Edit Logo from the drop-down menu:

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4. In the window that opens up, click Upload Logo on the right-hand side:

5. This will open the File Explorer window, allowing you to upload your logo from your computer. When you have selected your logo, click the green Save Logo button:

[tips]Large logos at the top of the Homepage cause customers to have to scroll down to see any content and Products, whereas a smaller logo allows customers to see the Products and Design Images straight away, which encourages them to click further into your EKM online shop. 

Ultimately, customers are there to purchase Products so it’s important that they can see these before anything else. You can still use your logo incorporated into Design Images on your homepage and throughout your shop, as this is very effective for raising awareness of your brand.[/tips]

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]