[intro]In this Guide, you’ll learn how to reset the Design Elements on your EKM online shop, which is useful when you’re trying out different Themes.[/intro]

Every EKM online shop Theme has Design Elements that are specific to it. Design Elements include static Design Images, Carousels, and the location of things like Featured Products, Hero Banners and Newsletter Signup fields. If you have already populated your EKM online shop with lots of content but want to start again from scratch, you can do this by resetting the Design Elements.

[warning]If you're using a Legacy Theme, your EKM online shop is in Custom Mode, or you've had a Tweak applied previously, resetting the Design Elements will remove any customisation.[/warning]

1. When you’ve applied a new Theme to your EKM online shop, you will be redirected to the Design Page. From here, you need to click the Edit button on the far left-hand side:

[remember]If your EKM online shop is using an Aerial Theme, you need to click the More Actions button to access the drop-down menu:

[/remember]

2. From the drop-down menu, select Reset Design Elements:

This will reset all of the Design Elements so they are native to the current Theme, ensuring that no Design Elements from your previous Theme are displayed.

[more]

• Changing the colours of your Theme
• Layout Editor
• Making some small Tweaks to your EKM online shop 

[/more]

[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]