[intro]Before you begin this Guide, it is essential that you have installed the Product Attributes feature and enabled RRP. You then need to have assigned an RRP manually to a Product using this Guide before you install the Import/Export System which will enable you to export all of your Product information onto a spreadsheet. [/intro]

In this Guide, you’ll learn how to assign an RRP (Recommended Retail Price) to each of your Products using a spreadsheet, so you can quickly add this attribute to lots of Products at once. Assigning an RRP to your Products is useful for shops that sell items that are below the recommended retail price so that customers can see at a glance the savings they can make.

1. To begin, you need to export your products to a spreadsheet by following the steps in this Guide. When you have opened the file, you should have a spreadsheet which looks something like this:

2. For this demonstration, I’m going to add an RRP to a single Product that has Variants. To make it easier to understand, I’ve coloured the Product row bright yellow - the rows beneath this refer to the Product’s Variants:

The first thing you need to do to the spreadsheet is to add the ‘Edit’ command so that when you upload the file back to your EKM online shop, the system knows that some extra details have been added to an existing Product.

3. Click the A column to highlight it, and then click the Find & Select icon on the top right-hand corner:

4. In the drop-down menu, select Replace:

5. In the window that appears, add the word ‘Product’ in the Find What field and the words ‘Edit Product’ in the Replace With field, before clicking the Replace All button:

This action will amend the ‘Product’ and ‘Product Variant’ rows to read ‘Edit Product’ and ‘Edit Product Variant’ accordingly. When you upload your spreadsheet onto your EKM online shop, the system will be aware that some of the data for the Products has been amended.

[warning] If you have any Products and Product Variants that you do not want to add the RRP attribute to, you need to delete entirely them from your spreadsheet. [/warning]

Adding the RRP to the Products

6. Your next step is to scroll along your spreadsheet until you see the RRP column:

I’ve already added the RRP manually to the default Variant of this Product, so the 19.99 RRP is duplicated for the Product Row and for the default Product Variant row. As the RRP is the same for all of the Variants of this Product, I need to copy the contents of that cell into the rest of the Product Variant cells.

7. You can do this by right-clicking the cell and selecting Copy from the drop-down menu, before highlighting the rest of the column and then clicking CTRL and V on your keyboard to paste the data into the rest of the cells:

8. When you have added an RRP to all of your Product and Product Variant Rows, you need to save your spreadsheet by clicking the File button in the top left-hand corner as normal:

Now you have finished working on your spreadsheet, the next step is to upload it onto your EKM online shop.



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]