Within this Guide, you’ll learn all about the different Payment Methods you can add to your EKM online shop to allow customers to pay for their orders. 



You can install lots of Payment Methods on your EKM online shop, and it’s encouraged that you do so to ensure that your customers can pay for their goods using their preferred methods. This includes both Manual Payments - such as Payment On Delivery and Purchase Orders - but also third-party Payment Gateways that can process the payment automatically, such as EKMPay and PayPal Checkout. 

Of course, what Payment Methods you use depends on your EKM online shop and the Products you sell. Before you install lots of Payment Methods and risk your Checkout Flow becoming too confusing to navigate quickly, it’s worth looking at the most popular versions and making your decision as a result.

How many Payment Gateways do I need?

Essentially, you need to offer your customers a way of paying online using credit and debit cards minimally. The real key is adding the appropriate Payment Methods for your customers but not too many that it leaves your Checkout Flow confusing.

Ultimately, the number and kind of Payment Gateways that you add to your EKM online shop depends on both the products that you sell and your customers. If you’re still not sure which Payment Gateway is most appropriate for your own EKM online shop, please get in contact with our Payment Specialist Team on 01772 957 204, who will be able to take a look at your account and advise the best solution for you. 

Locating the Payments Page

1. From the Dashboard, click the Settings tab:

2. On the Settings Page, you can either click the Payment Methods icon or Payments, listed in the left-hand side menu:

3. This will take you to the Payments Page. If you’re just setting up your EKM online shop, it will look like this. To add a Payment Method, you simply need to click any of the green Add buttons on the page after selecting from the relevant drop-down menu:

Accept Online Payments

Clicking this button will take you through the process of installing EKMPay:

Third-Party Payments

Here, you need to use the drop-down menu to select which Payment Gateway you’d like to use, before clicking the green Add button on the right-hand side:

You can choose from:


You can also have the NOCHEX Payment Gateway installed on your EKM online shop. Get in contact with our Customer Support Team who will be able to add this for you.[/remember]

Manual Payments

Here, you need to use the drop-down menu to select which Payment Gateway you’d like to use, before clicking the green Add button on the right-hand side:

Manual Payments are Payment Methods you can set up to process orders yourself. These include:


If you have a physical shop which has a card machine, you can add the offline Payment Method Telephone which offers your customers the ability to ring up and provide their card details to make a payment over the phone. However, if you want to offer customers the ability to pay outside of your usual trading hours, we recommend adding another Payment Gateway which will take payments automatically.[/remember]



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. [/contact]