[intro] The Guides in this section concentrate on the Theme and design of your EKM online shop, and how to amend the various settings and the shop content to truly make it your own and match your logo and branding. [/intro]
What kind of Theme are you using?
If you're looking for Theme specific information, you need to know what kind of Theme you are using. You can determine this by taking a quick glance at your Dashboard:
If you have a Products tab on your Dashboard, you're using an Aerial Theme. Click here to see a list of Guides dedicated to all of the things you can do with this Theme.
If you have a Shop tab on your Dashboard, you're using one of our Legacy Themes, or your EKM online shop is in Custom Mode. Click here for a list of Guides you can use.
The Guides listed below can be used regardless of the Theme you have installed on your EKM online shop:
Adding a Theme to your EKM online shop
In this Guide, you can learn all about the different kinds of Themes you can use on your EKM online shop.
How to reset Design Elements on your EKM online shop
Useful if you're trying out different Themes with your existing content.
You'll now need to add a logo to your shop - these Guides will explain how to do this.
In this Guide, you'll learn how to populate the different elements on your homepage in order to invite visitors to click deeper within your EKM online shop.
You need to know how to find and use the File Manager so you can upload Design Images, Product Images and other files for use on your EKM online shop.
Optimising Design Images on your EKM online shop
Whilst Category and Product Images are automatically optimised, you need to optimise any Design Images by following the steps in this Guide to ensure that your content loads quickly for your customers.
This is so you can display a miniature version of your logo in the browser tab when your shop is viewed via the front end.
If your Theme has an element reserved for Homepage text, this Guide explains what kind of content you need to add to that area.
Trust Signals on your EKM online shop
Elements and details you need to ensure are displayed to encourage sales.
If you have an older Theme or have been using the same Theme for two years or more, you need to update your shop - this Guide explains why.
[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]