[intro]When you have completed this Guide, you will have learned all about the File Manager on your EKM online shop, where you can upload Product and Design Images, PDF files, CSS and lots more. [/intro]



The File Manager on your EKM online shop is where all of the images and other files are located. You need to use the File Manager to upload Design Images and banners and if you are adding lots of Products all at once using the Import/Export System, you can bulk upload your Product Images to the File Manager too.

Where to find the File Manager

1. You can find the File Manager by logging into your EKM online shop and clicking the Design tab:

2. You then need to click File Manager on the red navigation bar:

3. The File Manager always loads the Product & Category Images tab by default:

4. The images you can see listed are used as Product Images in my own test shop. Click the Design Images tab :

5. This will display any Design Images that have been uploaded onto your EKM online shop. Typically, you will find your logo here and any banners that you have uploaded so far:

6. Click the Style Sheets tab:

7. This is where you can upload Style Sheets by clicking on the Drag & Drop box. Click the Favicon tab:

8. This is where you would upload the .ico file required to add a Favicon to your EKM online shop:

9. Click the Other File tab:

10. This will reveal where you can upload files that customers can download, which is ideal if any of your Products have supporting documentation, such as Health & Safety information, for example. You can upload txt, pdf, js, doc, docx, xml, htc and mp3 files to this area:

How to Upload Files

1. Regardless of which tab you are uploading files to, the process is the same. You can either click on the Drag & Drop box and select the file from your computer that way:

2. Or alternatively, you can drag the files from a folder on your computer into the File Manager:

Discovering the address of your File

If you are hyperlinking a pdf file to some text on your EKM online shop or you are adding lots of new Products via a spreadsheet and the Import/Export System, you’ll need to know the address of your file. To find the file address, simply hover over the file to see it revealed. You can then right-click the file to copy the address, which then can be hyperlinked to some text or pasted into the relevant part of your spreadsheet:



[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]