[intro]If you need to contact the Clear Accept team about your EKMPay account, all the details you need can be found in this Guide. [/intro]
[tips]You can find the Clear Accept Resource Centre here. [/tips]
You can email the team directly: [email protected]
You can call them on 020 7186 2186
The Clear Accept team is available:
- Monday-Friday: 8am - 6pm
- Saturdays: 9am - 6pm
- Sundays: 10am - 5pm
- Bank Holidays: 10am - 5pm
[remember]You will need your Merchant ID when contacting the Clear Accept team to help them quickly locate your account details. [/remember]
[more]
[/more]
[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]