[intro]If you need to contact the Clear Accept team about your EKMPay account, all the details you need can be found in this Guide. [/intro]

[tips]You can find the Clear Accept Resource Centre here. [/tips]

You can email the team directly: support@clearaccept.com

You can call them on 020 7186 2186

The Clear Accept team is available:

  • Monday-Friday: 8am - 6pm
  • Saturdays: 9am - 6pm
  • Sundays: 10am - 5pm
  • Bank Holidays: 10am - 5pm

[remember]You will need your Merchant ID when contacting the Clear Accept team to help them quickly locate your account details. [/remember]



[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. If you need some inspiration for your EKM online shop, listen to our podcast on iTunes and Spotify.[/contact]