[intro]If your EKM online shop sells a lot of Products that customers typically buy in bulk, the Quick View feature allows customers to add products to their carts without clicking on each Product Page.
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1. From the Dashboard, click Features on the left-hand menu:
2. Click the Feature Library tab:
3. Scroll down to the Design features and click the View More button on the right-hand side:
4. Click the Quick View icon:
5. Click the green Install Feature button:
6. You'll see the notification to let you know that the feature has now been installed:
7. Your customers will now be able to purchase items directly from the Category Pages:
8. Hovering the cursor over a Product will display the Quick View window where the customer can add the Product to their cart without having to click on the individual Product Pages:
9. If a customer clicks Add To Cart, this will add that Product to their Cart, however, if a customer clicks Quick View, a window will appear, summarising the details of that particular Product:
[tips]Products that are in stock and available to purchase will display the Quick View feature. Products that have had their Add To Cart button disabled will not display Quick View. If you need to review how out-of-stock Products and Product Variants display on your EKM online shop, you need to visit the Stock Control page within Settings.[/tips]
10. On Products with Variants display two buttons - Quick View and More Details. This is to encourage customers to click a button and select one of the Variants
11. Out of Stock Products will display like this:
[remember] Whether Products that are out of stock display or not can be adjusted within the Stock Control page of your EKM online shop. [/remember]
FAQs
Why is Quick View not displaying for one particular Product?
If that one Product has its Add To Cart button disabled, Quick View will not display. You need to enable the Add To Cart button on that Product for Quick View to display.
The Add To Cart button is not disabled, but Quick View still doesn’t display?
Alternatively, if the Add To Cart button is enabled, but Quick View still does not display, you need to check that the Product is both in stock and available to buy. This depends on what you have set up on the Stock Control page within the Settings of your EKM online shop.
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[contact] If you need our help with your EKM online shop, contact your Ecommerce Expert or the Customer Support Team, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]