[intro]You will need to know how to find and use the settings on the Billing Details & Invoices page within the Account Settings of your EKM online shop if you need to regularly download invoices for payments you have made to EKM, or to change your payment details. [/intro]



Locating the Billing Details & Invoices page 

1. From the Dashboard, click the Settings in the bottom left-hand corner: 

2. You then need to scroll down and on the left-hand side, click Billing Details & Invoices beneath Account Settings:

3. This will reveal the Billing Details & Invoices page: 

Printing out your Invoices

1. To print out an invoice, simply click the View button next to the invoice you’d like to print out: 

2. In the window that appears, click the button to download the invoice: 

6. This invoice will then be downloaded onto your computer and will be available within your Downloads folder. From there, click the file to view and print it out for your records. 

Changing your Payment Methods

1. Scroll down to the Bill Details area and click the button on the far right-hand side: 

2. Here you need to add the details of your next payment method before clicking the green button in the bottom right-hand corner: 

3. Click the appropriate payment method and follow the instructions on the screen to update your payment methods. 


[/more] [contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. [/contact]