[intro]Testing your EKM online shop is essential to ensuring a positive experience for all customers. These Guides will help you test different aspects of your shop.
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| How to Process a Test Order | When you have built your EKM online shop, you need to perform some test orders to see your content from the customer's perspective. |
| Testing your EKM online shop's Speed | If you find that your EKM online shop is running slowly, this Guide details the steps you need to take to determine the cause and rectify the issue. |
| The EKM online shop Checklist | For your final round of testing, work through the Checklist to ensure that all tasks have been completed before you launch your EKM online shop. |
| Using your Test Shop | When you have completed this Guide, you will have created a Test Shop on your EKM online shop which will allow you to experiment with different Themes and design elements without interrupting the activities of your live shop. |
| Website Speed Checklist | If you are experiencing slow page loading times on your EKM online shop, this Guide will take you through the steps you need to take to identify the issue and if need be, report it to the Customer Support Team. |
[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]