[intro]These Guides relate to any updates that may require your attention as an EKM online shop owner. These updates concern both improvements to the EKM platforms and changes to third-party platforms too. [/intro]


New Checkout Flow - May 2019

We've released our new Checkout Flow, designed to increase conversions and make the check out process a lot faster for customers.

.eu Domain Names - May 2019

The current Brexit may affect those of you who have purchased .eu domain names. 

Photo Editor Issues - December 2018

Due to a company buyout, the Photo Editor functionality is no longer available within the Edit Product window.

Google Chrome Update 66 - April 2018

This refers to companies who purchased Symantec SSL certificates prior to June 2016.


[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]