[intro] When you have completed this Guide, you will have located the Order Restrictions page and configured the settings within it to suit the purpose of your EKM online shop. [/intro]



Although not essential for every shop owner, some Order Restrictions are essential according to some kinds of EKM online shops. On the Order Restrictions page, you can decide if you want to apply a minimum or maximum order volume your customers must adhere to before they can check out, Order totals and what countries that can use your EKM online shop.

1. From the Dashboard, click the Settings tab:

2. On the Settings page, click Order Restrictions on the far left-hand side:

3. This will then display the Order Restrictions page:

Order Value Restrictions

In this element, you can select whether to impose a minimum or maximum order amount on customers, which will limit how much or how little they purchase from your EKM online shop. If you want to exclude from either amount if you decide to add them, simply tick the box provided, before clicking the green Update button on the bottom right of the page:

Product Quantity Restrictions

1. If you wish to set limits on how many Products customers buy from your EKM online shop, use the drop-down menu provided to select ‘Yes - Specify limit on quantity of Products’:

2. The page will then update, and within the Product Quantity Restrictions element, you’ll see two new fields have been revealed. Simply add in the Minimum or Maximum figures - or both - to impose restrictions on your customers, before clicking the green Update button on the bottom right of the page:

Accepted Countries

1. In this element, you can select what countries can use your EKM online shop. If you have not yet set countries in this element, you’ll see a yellow notification bar. Click ‘Select only allowed countries’ to only select countries that can be served by existing Payment Gateways:

2. Scroll through the remaining countries and if there are any you don’t wish to ship goods to, simply un-tick the box for them. When you have finished, click the green Update button on the bottom right:

[remember] The countries that you select on this page should correspond with any countries that you set on the Currency page. [/remember]



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]