[intro]The Evolution Mode is a service that we pride ourselves on here at EKM. Our goal is to ensure that our customer’s online shops are up-to-date concerning functionality and are the best they can be. We do this through our Evolution Mode Team who check to see if the customer journey is effective, the design is modern and the quality of the content is appealing to maximise sales opportunities.[/intro]

[caution]Evolution mode is unavailable to EKM online shops on the Lite Tier. You will need to upgrade by following the steps in this Guide. [/caution]

On the internet, in terms of both ecommerce shops and websites, design trends and styles change quickly and, amongst customers, shopping trends can change and grow at a rapid rate. An online shop that looked and performed fantastically well a couple of years ago may not be doing so well now and often the navigation, content quality and customer experience are the cause.

An Evolution Mode Designer combats this by ensuring that both the content and design are brought up to date, with complex content simplified for a better customer experience. This is a complimentary service unique to EKM, and one that has improved the experience for online shops. At EKM, the Evolution Mode Designers constantly research online trends and recommended practices to advise you which of these should be applied to your own EKM online shop.

How do I know which Tier my EKM online shop is on?

1. Evolution Mode varies according to the tier your EKM online shop is on. When you log in to your EKM online shop and see the Dashboard, click the circle in the top right-hand corner:

2. In the window that appears, the tier that your EKM online shop is on is visible on the right-hand side:

3. If you would like to put your own EKM online shop in Evolution Mode, click the relevant Guide:



Advanced & Pro

What if Evolution Mode isn’t right for me?

If you would like more input on the design process, perhaps our Custom Design service would be a better option for you. We offer a great range of ecommerce website design services to suit every need. Take advantage of our team of expert designers who know exactly what it takes to create a successful online shop. Using a thorough research and development process, our designers will work to create an ecommerce design that sets you apart and is perfectly designed to boost your online revenue. You can read more about this service here.



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]