[intro] When you will have completed this guide, you will have pointed your 123 Reg domain domain at your EKM online shop. All you will have to do after this task is completed is wait 24-36 hours for propagation to occur and your EKM online shop will officially be live!
[/intro]

1. Log into your EKM online shop account and click the Settings tab:

2. Click Domain Name on the top left:

3. Select Use an Existing Domain Name:

4. Select The Domain Name Is Not Being Used:

5. Add your 123 Reg domain name - with the ‘www’ - into the field provided, and click Add Domain. You’ll also see the IP address above - you need to copy this number:

[warning] Don't be tempted to simply copy the IP address that is shown in the image above. You need to use the IP address of your own EKM online shop as it may not reside on the same server as our test shop which we used to create this Guide. Adding the wrong IP address will result in your domain not working properly and it can take upwards of another 24 hours to rectify the issue and have your 123 Reg domain pointing correctly at your EKM online shop. [/warning]

6. In a separate browser tab, log into your 123 Reg account, and click Manage:

7. Click Manage DNS:

8. Click Advanced DNS:

9. Click the pencil symbol next to an A Record:

10. Replace the IP address with the number copied from your EKM online shop. Click the green tick symbol when you are done:

11. Repeat the process with the second A Record, and then in the Hostname field, add www and in the Destination field, add the IP address from your EKM online shop before clicking the Add button:

[warning] Don't be tempted to simply copy the IP address that is shown in the images above. You need to use the IP address of your own EKM online shop as it may not reside on the same server as our test shop which we used to create this Guide. Adding the wrong IP address will result in your domain not working properly and it can take upwards of another 24 hours to rectify the issue and have your 123 Reg domain pointing correctly at your EKM online shop. [/warning]

12. You have now successfully pointed your 123 Reg domain at your EKM online shop:

13. If you check on the Domain Name page in your EKM online shop, you'll be able to see that the domain has been pointed correctly as both versions ('www' and 'non-www') will have an active symbol beneath them:

[caution] You can make either version the primary domain by pressing the Make Primary button if this is the only domain name you have pointed at your shop, however if you have an SSL certificate set up on an existing domain name pointed at your EKM online shop this will not be visible if you assign a different Primary domain name and a second SSL Certificate would need to be purchased. [/caution]

[remember] All changes made to domain name settings - regardless of the provider - will always require time for the changes to take effect. Pointing a domain name to a destination can take anywhere between 12 and 36 hours to propagate. [/remember]

[more]

[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in ekmCommunity.  [/contact]