[intro] When you have completed this guide, you will have installed and configured the Email Newsletter Modal on your EKM online shop. Before you begin this guide, you need to ensure that you have installed the Email Marketing feature on the Features page and set up your EKM Email Marketing account, creating a Contacts Group for customers who have signed up via your EKM online shop.[/intro]

The Email Newsletter Modal is fantastic for encouraging customers to sign up for your email marketing campaigns when they visit your EKM online shop. This in itself can increase sales, especially if you run regular promotions and discounts and advertise these in your email marketing campaigns.

1. To edit the Email Newsletter Modal, you need to open the Email Marketing feature on the Features page:

2. Within the feature, you need to tick the box to Enable Popup Signup:

3. Scroll down to Popup Settings and click the Edit button:

[caution] Please bear in mind that if you have set the modal to appear when customers are leaving your EKM online shop, on a mobile device the modal will display after ten seconds regardless of this setting. This is because mobile devices do not have a cursor, which is used to trigger the modal displaying on a desktop or laptop computer. [/caution]

4. This will open the Popup Message window, where you can edit the Header and the content of the Modal. When you have finished making your changes, simply click the Save & Close button:

5. Finally you need to click the Save button in the bottom right-hand corner of the feature:

6. Allow up to 10 minutes for your shop to update and then using an incognito browser tab, visit the front end (via the domain name) to see your pop-up. If you have set it to display when the customer leaves the shop, click on the address bar at the top of your browser to trigger the pop-up modal. 

[more]

• Related Products
• Classifications
• Social Plugins

[/more]

[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email [email protected], and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]