The Basics

Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team who will be able to help you.

Clearing the cache on your browser - Edge
[intro] When you have completed this Guide, you will have cleared the cache, cookies and temporary files from your browser. [/intro] If you are finding it ...
Tue, 15 Feb, 2022 at 6:49 PM
Clearing the cache on your browser - Firefox
[intro] When you have completed this guide, you will have cleared the cache, cookies and temporary files from your Firefox browser. [/intro] If you are fin...
Thu, 27 Jul, 2023 at 9:45 AM
Your Business Strategy
[intro]If you're starting out with your own online business, it's important that you develop a clear plan to work towards to ensure your success. In...
Wed, 17 Apr, 2024 at 4:45 PM
Clearing the cache on your browser - Google Chrome
[intro] When you have completed this Guide, you will have cleared the cache, cookies and temporary files from your Google Chrome browser. [/intro] If you a...
Thu, 27 Jul, 2023 at 9:39 AM
My Edit Buttons don't work!
[intro] Have you logged into your EKM online shop to find that you can't use your Edit Buttons and some parts of the back end aren't responding to y...
Wed, 20 Sep, 2023 at 11:04 AM
Identifying and using colours on your EKM online shop
[intro]When you have completed this Guide, you will know how to use colours on your EKM online shop, learn how to find hex codes and use the Colour Picker t...
Mon, 29 Jan, 2024 at 4:39 PM
Promotion Preparation
[intro]Before you begin to build your EKM online shop, it's a good idea to create a plan detailing how you are going to promote your products to potenti...
Wed, 20 Sep, 2023 at 10:51 AM
Your Business Branding
[intro]In this Guide, you'll learn all about how to create branding for your business and how to use it to it's best potential not only on your EKM ...
Wed, 20 Sep, 2023 at 9:53 AM
Packaging & Delivery
[intro]In this guide, you'll learn how your packaging and delivery of products are also an essential part of the customer experience and how this can be...
Wed, 17 Apr, 2024 at 4:56 PM
Networking
[intro]One of the often overlooked aspects of managing an online shop is networking. This is essential both online and in-person as it's both an excelle...
Wed, 20 Sep, 2023 at 3:02 PM