[intro] In these Guides, you can learn how to claim a free domain name to use with your EKM online shop, set up a shop email address and what you need to know about SSL Certificates.




Transfer or Point? Domain Basics

If you're just learning about domains, it's essential you read through this Guide so you know what steps you need to take in order to assign a domain to your EKM online shop. 

How to open an EKM Domains account

You'll need to use this Guide to open an EKM Domains account, which you'll need to claim your free domain name.

Claiming your free EKM domain name

This Guide will take you through the steps required to claim that free domain name and point it at your EKM online shop.

Transferring your Domain to EKM Domains

If you already own a domain name with another provider, you can transfer it to your EKM Domains account so we can help you manage the settings. These Guides will talk you through the steps required. 

Pointing your External Domain at your EKM online shop

If you've purchased a domain name elsehwere and you need to point it at your EKM online shop, these Guides will show you how.

SSL Certificates

Adding an SSL certificate to your EKM online shop

Here you can find out what SSL certificates are for and how it is applied to your shop.

What SSL certificates does EKM Domains offer?

If you wish to upgrade to a different kind of SSL certificate, then you need this Guide.


Purchasing an email address on EKM Domains

When your domain has been set up correctly, you'll then need to go through this Guide to set up a dedicated email for your EKM online shop.

Adding an Alias to your EKM email address

You may want to set up an alias on your shop email account - this Guide will show you how.

Migrating your Emails

If you are an existing customer using our old email platform, you need to migrate to the new version using this Guide.


[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community. [/contact]