[intro] Before you begin this guide, you need to ensure that you have installed the Product Attributes feature (and allowed Weight and Custom Attributes to be assigned to your Products), Import/Export System and Advanced Inventory Manager. [/intro]

[summary]

[/summary]

If you have no stock to sell on your EKM online shop, you can easily create your own by dropshipping with Inkthreadable. All you need to do is create the images you want to apply to the products, upload them to the Inkthreadable website and then import your products into your EKM online shop.

You do need to have some graphic design experience, however, as this is required for creating images of the right standards to upload to the products. If you don’t already have an image editing programme on your computer, we recommend using Affinity, Adobe’s Photoshop or similar - this will enable you to create images that are 300 ppi png files with RGB colour values.

If you’ve never created images for printing purposes before, it’s worth having a look at Inkthreadable’s glossary of printing terms here.

Configuring your EKM online shop

1. Log into your EKM online shop and click the Features tab:

2. Click the EKM API feature:

3. Click the green Install Feature button:

4. You’ll then see the Endpoint and the API Key. You need these to link to your Inkthreadable account:

[caution] Your API key is unique to your EKM online shop and needs to be kept secret - with this in mind if you think that your API key may have been compromised in any way, you need to click the green Generate New API Key button within the feature and repeat the steps within this guide to reconfigure your EKM online shop with your Inkthreadable account.[/caution]

Creating your Inkthreadable account

1. Click here to register for an Inkthreadable account. You will need to add your email address, a password and tick the terms & conditions before you click the orange Continue button:


2. You’ll then see the notification that you are registered to use Inkthreadable. Click on Products & Pricing:

3. You’ll be taken to a page where you can select which products you would like to offer on your EKM online shop:

4. Before you begin to select Products, you need to link your Inkthreadable account to your EKM online shop. To do this, click Profile in the top right-hand corner:

5. You now need to complete your details on this page. When you have completed the field for your Billing and Shipping Addresses, VAT and Currency, click the orange Save Changes button at the bottom of the page:

6. Then you need to click Integrations on the top left-hand menu:

7. Click Link Your Store beneath the EKM logo:

8. You’ll then see two fields for the Endpoint and the API key:

9. You need to copy these details from the API feature in your EKM online shop (which should still be open on a separate browser tab). When you have pasted the details in, click the orange Connect button:

10. You’ll then see this confirmation. Click Review and Complete:

Upload your Branding

1. You’ll then see the Edit Brand Page. You need to add the name of your store, customer service phone numbers and a packing slip message, as well as uploading your brand logo and inside neck labels:

2. The logo will be what the customer sees on the packing slip when they have received their product, and the label is what is applied if you decide to sell clothing, as the manufacturer’s label will be removed and replaced with your own version.

[remember] When you’re creating labels to add to your Inkthreadable products, the following dimensions apply:

Inside Neck Labels:
8cm x 8cm (226.8 x 226.8 pixels square)

The images need to be 300ppi png files with RGB colour values. You can read more about relabelling your Inkthreadable products here and here. [/remember]

3. When you have completed the fields and uploaded your Logo and your Clothing label, click the orange Save button:

You can read more about setting up your Brand Profile here.

Selecting Products for your EKM online shop

1. Click Products:

2. Click Product Catalogue:

3. Navigate to a product that you would like to add to your EKM online shop and view the product page. This is where you can upload your design to the product, create the price and if available, select the variants. You’ll also notice in the product image that the dimensions for the design are included, listed in mm. When you create the image, ensure that it is 300 ppi, and a png file type with RGB colour values.

Click the symbol to upload your own image:

[remember] When you’re creating your graphics to upload onto your Inkthreadable products, the following dimensions apply:

Direct to Garment Printing:

  • A maximum size of 32 cm x 50cm (907.1 pixels wide by 1417.3 pixels high)

Sublimation Printing:

  • Mugs: 20 cm wide x 9 cm high (566.9 pixels wide by 255.1 pixels high)
  • Tote Bags: 41.5 x 44cm (1176.4 pixels wide by 1247.2 pixels high) including bleed (approx 37 x 41 cm (1096.2 pixels wide by 1162.2 pixels high) when sewn)
  • Throw Cushions: 44 x 44 cm (1247.2 pixels wide by 1247.2 pixels high) including bleed (approx 39 x 39 cm (1105.5 pixels wide by 1105.5 pixels high) when sewn)
  • Caps: 12 cm wide by 5.5 cm high
  • Beanies: 11 cm wide by 4.5 cm high

These dimensions are of course estimates and the recommended sizes will be displayed on the individual product pages on the Inkthreadable website. The images you create need to be 300ppi png files with RGB colour values. You can read more about Inkthreadable’s Design File Guidelines here. [/remember]

4. Select the image you want to add to your Product from your computer and click Open:

5. You can now drag the edges of your image to fill the given space for that product by dragging the squares. Add the Resale Price into the field provided and then click Create Product:

[remember] When you upload your image to the Inkthreadable website, you will see a 'Bad' print quality error message above the product image, as indicated above. This displays by default, and only then for a few seconds. Once the Inkthreadable website has internally processed your image, you should see a 'Good' message - providing you've uploaded an image with the right standards of course! [/remember]

Creating Products with Variants

You can create as many products as you like for your EKM online shop by repeating the steps above. You can also read more about creating new Inkthreadable products by clicking here.

Exporting Products from Inkthreadable

1. When you’re ready to add the new products to your EKM online shop, click the Export Product symbol:


2. You’ll need to double check the name of your product, as it is by default a combination of the image name and the product name, so amend it to be something more fitting. You should also add onto the product description too at this point, adding some text which is unique to your brand. The bullet points describing the products can remain beneath your text, however it’s important to add to the existing description to prevent any issues with duplicate text.

Scroll to the bottom of the product page and click Add All. This will select all of the different variations of your product for export. As the example product is a mug, it’s only available in one colour, so it has one variation. A t-shirt is available in different colours and sizes, so it would have more variants. It’s also worth mentioning too that when Products are exported, the export only includes one Product Image. Click Export to EKM:


3. A CSV file will then automatically download onto your computer listing the product that you have chosen to export. Log into your EKM online shop and open Import/Export System on the Features page, before selecting Import From File:

4. Click Choose File, and upload the CSV file you have just downloaded from Inkthreadable, by locating the download, clicking open and then clicking the green Upload button:

5. When the file has been uploaded, click the file name:

6. Click Test For Errors:

7. The results at the foot of the page should read ‘No Errors Detected’. Click Start Import Process:

8. When the file has uploaded, click the green Done button:

9. Click the Features tab:

10. Open the Advanced Inventory Manager feature:

11. You’ll then see a new Category folder called Suggested Products. This is where your new product has been allocated. Click the folder:

12. Click the Edit Pencil button on the far right to open the Edit Product window:

13. Click More Options:

14. Click Category Management:

15. Click Change for the Master Category so you can allocate a more suitable Category for your new product to live in, before clicking Save & Close:

16. You will now be able to view your new product on the front end of your EKM online shop:

You can read more about creating Inkthreadable products for your EKM online shop here.

[remember] If you have created the 40cm Throw Cushions Product and uploaded it to your EKM online shop, you will need to manually amend the price of the 'Cover Only' Variant accordingly. [/remember]

Setting up Delivery Methods for your Inkthreadable Products

As it is Inkthreadable who will physically ship your Products, you will need to set up your Delivery Methods to ensure that they reflect the different methods used.

[caution] Ensure that you have enabled Product Weight within the Product Attributes feature before you begin setting up your Delivery Methods. [/caution]

1. Within your EKM online shop, click the Settings tab:

2. Then click Delivery:

3. This page is where you create different Delivery Methods and Country Groups to enable you to ship your Products to the UK, Europe and beyond.

Shipping to the UK only

4. Click Rest of the World:

5. This reveals the default Delivery Method - we need to edit this. Click the Edit button:

6. You need to edit the Country field (by using the drop-down menu), Name, Display Name, and Price as shown:

7. You then need to scroll further down the page and tick the box to enable Weight Restrictions:

8. This will enable us to limit the weight of orders that can use Royal Mail as a Delivery Method. You need to tick the boxes for Minimum and Maximum Weight, and complete the fields accordingly:

9. These settings ensure that orders over 600g are forced to use a different Delivery Method. We now need to edit the Additional costs for this Delivery Method. At the top of this page, the base price of this Delivery Method was set at £1.35. Of course, not every order that weighs between 0.00 and 0.60 kg will cost £1.35 to send, so we need to add Additional Costs. This ensures that orders of different weights are charged the correct amount for shipping.

Scroll down to the Additional Cost field. When the system looks at applying a Delivery Method to an order, it will include the Price quoted at the top of the page first and then look further down this page to see if any Additional Costs are applied. Looking at Royal Mail’s prices, you need to note these down, subtract £1.35 (as this is already charged via the Price field at the top of the Delivery Method page) and add the remainder and the Weights To and From, clicking the green Add Row button for each different price, until the maximum weight is 0.60kg (which is the maximum weight for this Delivery Method):

10. When you have finished, you should have your Additional Costs laid out like this. All you need to do is click the green Save Changes button:

11. This will return you to the Delivery Methods page, where you’ll be able to see the United Kingdom Delivery Method that you’ve just set up:

Recorded Shipping

12. It’s important to offer Recorded Shipping as a Delivery Method as some of your customers may live in difficult areas for postal services so they may prefer the additional peace of mind that comes with Recorded Shipping. Essentially, this is repeating the steps above with slightly different prices.

Click the green Add Delivery Method button:

13. Again, you need to amend the Country, Name, Display Name and Price fields at the top of the page:

14. Scroll down the page and tick the box to enable Weight Restrictions:

15. Again you need to tick the boxes for Minimum and Maximum Weight restrictions accordingly:

16. You then need to add the Additional Costs as you did before, but this time the prices need to reflect those for Recorded Delivery. When you have finished, your Additional Costs should look like this - all you need to do then is click the green Save Changes button:

17. Again, this will take you back to the Delivery Methods page where you can see the two Delivery Methods that you’ve created so far.

[remember] The Royal Mail prices within this guide were correct at the time of publishing, however, be aware that prices can change so you may need to adjust the prices on your Delivery Methods again in the future to reflect any increases. [/remember]

Courier Shipping

18. Now we need to create a third Delivery Method for orders that weigh more than 0.60 kg (as this is the maximum delivery weight allowed on the two Delivery Methods that we’ve created so far). Click the green Add Delivery Method button:

19. Again, you to amend the fields for Country, Name, Display Name and Price accordingly:

20. Scroll down the page and tick the box to enable Weight Restrictions:

21. The Courier Delivery Method is a flat rate so it doesn’t need Additional Costs adding like the previous two Delivery Methods, but it does need Minimum and Maximum Weights applying which will cover all orders over 0.60-30.0 kg for the UK. As before, add the Minimum and Maximum Weights allowed and then click the green Save Changes button:

22. This now gives us all of the required UK Delivery Methods. If you plan to allow customers in Europe and the Rest of the World to purchase your products, you will need to set up Delivery Methods for them too, using the instructions below.

European Shipping Methods

23. To set up a Delivery Method for Europe, you need to first create a Country Group. This is because the EU is made up of lots of different countries, so to save yourself creating lots of different Delivery Methods for each country in the EU, you can create one group which will apply to all of them.

To do this, Click the Country Groups header:

24. Then click the green Add Country Group button:

25. You need complete the Name field to name your Country Group, and then add Countries to it by using the drop-down menu and clicking the green Add Country button for each country:

26. When you have finished, click the green Save Changes button:

27. Now you have created a Country Group, it will be available in the Country drop-down menu when you create a new Delivery method:

28. To create the three Delivery Methods for the EU (Standard, Recorded and Courier, simply follow the same steps for creating the UK Standard Delivery Method. In the Country drop-down menu, you’ll now see the EU listed (your Country Group) so select that and ensure you’re using the same weight restrictions, but using these prices:

EU - Standard

Price: £3.80

Minimum Weight: 0.00 kg Maximum Weight: 0.60

Additional Charges:
0.00kg to 0.10kg - £0.00
0.11kg to 0.20kg - £1.05
0.21kg to 0.30kg - £2.50
0.31kg to 0.60kg - £3.40

EU - Recorded

Price: £8.65

Minimum Weight: 0.00 kg Maximum Weight: 0.60

Additional Charges:
0.00kg to 0.10kg - £0.00
0.11kg to 0.20kg - £1.85
0.21kg to 0.30kg - £3.12
0.31kg to 0.60kg - £3.65

EU - Courier

Price: £15.00

Minimum Weight: 0.00 kg Maximum Weight: 30.00

International Delivery Methods

29. Using the same steps as creating your UK Standard Delivery Method, select Rest Of The World from the Country drop-down menu, and amend your Delivery Methods with the following prices and Weight Restrictions:

Rest of The World - Standard

Price: £4.60

Minimum Weight: 0.00 kg Maximum Weight: 0.60

Additional Charges:
0.00kg to 0.10kg - £0.00
0.11kg to 0.20kg - £2.30
0.21kg to 0.30kg - £3.65
0.31kg to 0.60kg - £4.40

Rest of The World - Recorded

Price: £9.27

Minimum Weight: 0.00 kg Maximum Weight: 0.60

Additional Charges:
0.00kg to 0.10kg - £0.00
0.11kg to 0.20kg - £2.47
0.21kg to 0.30kg - £3.09
0.31kg to 0.60kg - £4.94

Rest of The World - Courier

Price: £25.00

Minimum Weight: 0.00 kg Maximum Weight: 30.00

When you have completed creating these Delivery Methods, your Delivery page on your EKM online shop should look like this:

How do I get paid?

Customers will purchase items from your EKM online shop, which are then processed by Inkthreadable. You can either purchase credits on your Inkthreadable account or pay for the orders as and when they come in. You can read more about paying for your Inkthreadable orders by clicking here.

[more]

[/more]

[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in ekmCommunity.  [/contact]