[intro] Before you begin, you need to ensure that you have completed this guide first which will show you how to install the Discount Management feature and set up the first part of your Discount. [/intro] 

This kind of discount would not necessarily require your customer to enter a Coupon Code in order to trigger the discount - instead, it could be triggered by a specific action, in this case by creating an order where the subtotal is over a set amount.

However, if you do want to use a Coupon Code on this Discount, you can do so, but be aware that you are then requiring your customer to then complete two tasks in order to receive their Discount - the first is to add enough Products in the Cart to ensure that the subtotal is over a specified amount, and the second is to enter the Coupon Code. 

1. On this page, you need to set the amount that the customer must add to their cart in order for the Discount to trigger, using the fields provided:

[caution] Remember that the subtotal on this page can be affected by the settings on the Tax settings page. If you charge tax on your Products, the subtotal on this page would need to be the subtotal minus tax to ensure that your offer triggers correctly. [/caution]

2. You will then be asked if this Discount is triggered via a Coupon Code. If you select 'Yes' continue these steps. If you select 'No', please scroll down to step 11 of this guide:

3. If you select 'Yes', you need to set up your Coupon Category if you don’t have an existing Coupon Code you would like to use. To do this, click Add New Coupon Category:

4. You then need to give your Coupon Category a name. This will not be visible to your customers, and is used so you can differentiate between different groups of Coupon Codes. You might have advertised some codes on print media, such as on leaflets or in newspapers, so you would group these together. When you have named your Coupon Category, you need to click Next:

5. Now you have created your Coupon Category, you can create the codes within it. Give your Coupon Category a description, so you know at a glance what the codes within that Category are intended for. You then need to click Add New Coupon:

6. On this page, you actually create your Code. To do this, add your Coupon Code into the field provided. Ensure that the Coupon Code consists of only capital letters and numbers - do not use any characters such as % or #.

You then need to decide whether the Coupon can be used multiple times. The majority of the time this will be ‘yes’ unless you are making a Gift Voucher (see below).

Finally, you need to set the dates for your Coupon Code as you did when setting up your Discount, before clicking the Next button:

7. You will then see your Coupon Category Page, with your Coupon Code displayed across the bottom. Click the Next button:

8. You’ll now return to the flow for setting up the rest of the Discount. The Coupon Category that this Discount will use is indicated to the left, and to the far right, the number 1 indicates that there is one Coupon Code that will trigger this Discount. Tick the box to use this Coupon Code on your Discount and then click the Next button:

9. You will then need to select what the customer receives as a reward when they have inputted the Coupon Code:

10. Click the link below for the guide to complete your Discount:

11. If you select 'No', you will then need to select what the customer receives as a reward when they have inputted the Coupon Code:

12. Click the link below for the guide to complete your Discount:



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question ask the EKM Team, join us in EKM Community.  [/contact]